Privacy Policy

This policy describes how MenoBliss collects, uses, and protects your personal information in compliance with the GDPR and other applicable regulations.

Data Controller

The controller of your personal data is MenoBliss, with its address at Camiño Díaz, 295, 6º C. You can contact us at info@menobliss.com or by phone at 929-068404.

Data We Collect

We collect information you voluntarily provide to us, such as your name, email address, and phone number when you use our contact form or subscribe to our newsletter.

Additionally, we automatically collect technical data through cookies and similar technologies, such as your IP address, browser type, pages visited, and time spent on our website.

  • Identification data (name, email).
  • Contact data (phone, postal address if necessary for shipping).
  • Technical data (IP, browser, device).
  • Usage data (pages visited, interactions).

Purposes of Processing

We use your data for the following legitimate purposes:

  • To manage and respond to your inquiries through contact forms.
  • To send you informational communications about wellness and healthy habits, if you have given your consent.
  • To improve the functionality and user experience on our website.
  • To comply with legal and regulatory obligations.

Legal Basis

The processing is based on your explicit consent (for sending communications), the execution of pre-contractual measures (handling your inquiry), and our legitimate interest (website improvement and security).

Cookies and Tracking Technologies

We use our own and third-party cookies to analyze web traffic and personalize content. You can manage your cookie preferences at any time through your browser settings.

Types of Cookies Used

  • Essential: Necessary for the basic functioning of the site.
  • Analytical: Allow us to analyze site usage to improve it. We use Google Analytics.
  • Preference: Remember your settings for future visits.

Data Sharing with Third Parties

Your personal data will not be sold or rented. We may share it with:

  • Service Providers: Companies that provide us with essential services, such as hosting or web analytics, under strict confidentiality agreements.
  • Competent Authorities: When required by law, regulation, or legal proceedings.

Some of these third parties may operate outside the European Economic Area (EEA). In such cases, we guarantee that appropriate safeguards are applied, such as EU Standard Contractual Clauses.

Your Rights

You have the following rights regarding your personal data:

  • Access: To know what data we have about you.
  • Rectification: To correct inaccurate data.
  • Erasure ("Right to be Forgotten"): To request the deletion of your data.
  • Restriction of processing: To restrict the use of your data under certain circumstances.
  • Portability: To receive your data in a structured format.
  • Objection: To object to processing based on legitimate interest.
  • Withdraw consent: At any time, without affecting the lawfulness of previous processing.

To exercise these rights, please contact us at info@menobliss.com. We will respond within a maximum period of one month. You also have the right to lodge a complaint with the supervisory authority (AEPD).

Security and Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We will retain your data only for as long as necessary to fulfill the purposes described or as required by law.

Contact and Updates

For any questions about this policy or the processing of your data, contact our Data Protection Officer at: info@menobliss.com.

This policy may be updated occasionally. The current version will always be published on this page with the date of the last update.

Last updated: October 15, 2023

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